Frequently Asked Questions
Everything you need to know about your Berkfield Home experience.
What are your standard shipping times and costs?
We offer free standard shipping on all orders over $75. Most orders are processed within 1-2 business days and typically arrive within 5-7 business days depending on your location.
What is your return policy for home goods?
We want you to love your home. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund or exchange.
How can I track my order status?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.
Do you offer warranties on furniture and decor?
Yes, all Berkfield Home furniture pieces come with a limited one-year warranty covering manufacturing defects and structural integrity under normal residential use.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products ethically sourced?
At Berkfield Home, we prioritize sustainability. We partner with manufacturers who adhere to fair labor practices and use responsibly sourced materials whenever possible.